This Game SUX

This Game SUX

When Pedagogy Meets UX Design

For our “Fundamentals of Human-Computer Interaction” course, Dr. Caro Williams-Pierce tasked us with taking a CHI Research Paper and redesigning how we interact with the paper. I chose the paper titled “This Game SUX: Why & How to Design Sh@*!y User Experiences” from CHI 2025. It was authored by Michelle V Cormier, Shano Liang, Bill Hamilton, Nicolas LaLone, Rose Bohrer and Phoebe O. Toups Dugas.

Year

2025

Industry

Human-Computer Interaction
Pedagogy

Scope

Content Planning
Interaction Design
Web Design
Frontend Development

 


Problem Statement

“This Game SUX” is an interesting CHI Research paper that explores why we should intentionally design frustrating experiences to make games more memorable and enjoyable. However, while reading it, I found myself struggling to stay focused. Walls of text and static images no longer sufficed to hold my attention. My challenge then became figuring out ways to make it even more interactive and engaging.

Tools

Microsoft Word (for Content Writing)
FigJam (for Sitemap Design)
Figma Make (for AI-assisted UI Design and Development)

Vision

Redesign the CHI Paper as an interactive experience which captivates user’s attention from start to finish

Values

Objectives

Reimagine the paper as an interactive experience

Simplify the contents of the paper to make it more accessible and palatable

Motivate users to stick through the entire experience

Target Audience

Academic Professionals and Researchers in Human Factors
Novice Game Designers

Success Metrics

Completion Rate
Ratio of Visitors who complete the experience vs total number of visitors

Citations
Number of increase in citations of the Research Paper after publishing this redesigned experience

Key Highlights

Featured in “HCIL: Sparks of Innovation” Medium publication

Design Process

Discovery Phase

The original CHI paper introduces 12 game design principles which tie in with the well-established MDA framework. However, the introduction of a sub-tier of the Aesthetics pillar and designing the table in a vertical format made the concepts feel longer and more complicated than they really were.



Snapshot from the Original Paper

Design System

Information Architecture

Solutions

Content Simplification
In my redesign, I simplified the content by first- getting rid of the sub-tiers of Aesthetics and introducing an offspring of the MDA framework I like to call the MDAsAf Framework. Organizing the 12 principles side-by-side instead of vertically also helped make it seem less insurmountable.


Read, Watch, Play, Reflect!
Long-running paragraphs and static screenshots from video games have been replaced by a brief description of each principle, a video demonstrating the principle and last, but definitely not the least, an interactive game within an iframe in the same page allowing you to witness the design principle in action.

Lastly, I allow the visitors reflect on these design principles in the form of a comments section/discussion board.

This content structure was inspired by the pedagogical technique implemented by Dr. Caro Williams-Pierce in her courses


Zeigarnik Effect as Motivator
Zeigarnik Effect is a psychological phenomenon which persuades us to complete something when we see it in its partial, incomplete state. I thought it would be interesting to leverage this phenomenon to captivate visitors’ limited attention span and have them complete all 12 modules of the website by showing a progress bar of their completion status.


Certificate of Completion
For all their hard work, I also decided to reward the visitors by awarding them with a Certificate of Completion signed by yours truly!

Accessibility Considerations

Use of Vibrant Text Color against Dark Background for Contrast and Legibility
Use of Frosted instead of Clear Liquid Glass for Perceivability
Persistent Navigation Bar for Operability
User-friendly, layman terms over jargon for Understandability

Outcomes

The website was featured in the HCIL Medium Publication “Sparks of Innovation”. You can read the article here!



As there was no backend developed for the website, site analytics could not be tracked.

Retrospective

What I Learned


GenAI can only assist designers, not replace them
During the initial phase of the co-creation, when I was giving broad prompts, Figma Make was being unable to come up with satisfactory results. Only when I came up with the design solutions myself and gave very specific inputs about my vision, I was starting to get decent results from the AI


GenAI still struggles to understand humans
It often took me multiple attempts to make very simple fixes to Figma Make’s outputs because the AI was failing to understand my feedback. This led to a lot of waste of time (and Figma AI credits!). A human designer/developer would have been much faster in identifying and solving these issues


Technical Skills are no longer a barrier
As someone with no prior coding or web development knowledge, I was initially concerned how I would achieve the vision I wanted. However, Figma Make took upon all of the technical trouble onto itself and I only had to come up with design and product visions



Challenges/Trade-Offs


Figma’s Broken AI Credit Mechanic
Figma Make has an invisible AI Credit mechanic and when the credits run out, it locks you out of your projects. This often led to roadblocks in the creation process


Human-Computer Communication
The GenAI was repeatedly failing to understand or implement my feedback and often falsely claimed that it has “solved” the issue


Content Research
It was a painstaking process trying to find appropriate video and interactive examples of all the 12 game design principles


iFrame Restriction
Many of the interactive examples restricted usage of iframe. So, I had to incorporate links to the respective sites instead of embedding them directly on my site



What would I do differently now

Implement a backend for storing user progress and site analytics

Incorporate statistics in the Certificate Completion screen (e.g. “You are the 103rd person to earn this certificate")

Allow users to share the certificates on Social Media

 

Thanks for Reading

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4+ Years in PRODUCT DESIGN

HCIM STUDENT @ UMD

Works

This Game SUX